Terms and Conditions

Just Cakes Studio – Terms and Conditions

Welcome to Just Cakes Studio (“we,” “us,” or “our”). These Terms and Conditions govern your use of our website, services, and products. By accessing or using any part of our website or placing an order with us, you agree to be bound by these terms. If you do not agree, please do not use our services or website.

Definitions

  • “Website” refers to our official Just Cakes Studio website.
  • “Services” refers to the cake ordering, custom cake creation, delivery, and all related offerings provided by Just Cakes Studio.
  • “User” or “You” refers to any individual who accesses or uses our Website or Services.

Use of Our Website

1. Eligibility

By using our Website or Services, you represent that you are at least 18 years old, or have the permission of a parent or guardian.

2. Accuracy of Information

We strive to provide accurate and up-to-date information on our Website. However, we are not responsible for any inaccuracies, omissions, or typographical errors. We reserve the right to update or change any information without prior notice.

3. Prohibited Conduct

  • You agree not to use our Website or Services for any unlawful or unauthorized purpose.
  • You will not transmit any malicious code, viruses, or spam that could disrupt the functioning of our Website.
  • You will not violate any applicable local, state, national, or international law in connection with your use of our Website or Services.

Orders and Payments

1. Placing an Order

  • When you place an order through our Website or via phone, email, or social media, you agree to provide current, complete, and accurate information.
  • All orders are subject to acceptance by us, and we reserve the right to cancel or refuse any order at our discretion.

2. Payment Terms

  • Payments can be made via the methods stated on our Website (e.g., credit card, bank transfer, etc.).
  • Prices listed are in Singapore Dollars (SGD) unless stated otherwise.
  • Full payment or a deposit may be required at the time of order placement, depending on the product or service.

3. Price Changes

  • We reserve the right to change our prices at any time. Price changes will not affect orders that have already been confirmed.

Delivery and Collection

1. Delivery

  • We offer delivery services within specified areas and time frames listed on our Website or agreed upon during the ordering process.
  • Delivery charges may apply based on location.
  • We aim to deliver on time but shall not be liable for delays caused by factors beyond our control (e.g., traffic, weather, or unforeseen events).

2. Self-Collection

  • Customers may opt for self-collection at our location: 689F Woodlands Drive 75, Singapore 736689.
  • Collection time slots must be booked in advance to ensure a smooth pick-up process.

Changes, Cancellations, and Refunds

1. Order Changes

  • Any changes to your order (e.g., design, flavor, size) must be communicated to us promptly.
  • We will do our best to accommodate changes; however, additional fees may apply, and changes cannot be guaranteed if requested too close to the delivery or collection date.

2. Cancellations

  • If you wish to cancel your order, please contact us as soon as possible.
  • A cancellation fee may apply depending on the order’s production stage. If significant work has already been done or materials have been purchased, we may be unable to offer a full refund.

3. Refunds

  • Refunds are evaluated on a case-by-case basis.
  • If a refund is granted, it will be processed via the original payment method.
  • No refunds will be provided for cakes or goods that have been altered or consumed in part.

Quality and Product Representation

1. Cake Designs

  • Our cakes are handmade, and slight variations in design, color, or decoration may occur.
  • We will make every effort to match the design requested by the customer, but exact replication may not always be possible.

2. Allergy Disclaimer

  • Our products may contain or come into contact with common allergens such as dairy, eggs, nuts, gluten, soy, etc.
  • It is the customer’s responsibility to inform us of any allergies or dietary restrictions at the time of ordering.

Intellectual Property Rights

1. Ownership of Content

  • All text, graphics, logos, and images on our Website are the property of Just Cakes Studio or used under license.
  • You may not reproduce, copy, or redistribute any of our content without our express written permission.

2. User-Provided Content

  • Any reviews, testimonials, or images you submit to us (e.g., cake photos) may be used on our Website or social media channels for promotional purposes, unless you request otherwise in writing.

Limitation of Liability

1. No Warranty

  • Our products and services are provided on an “as is” basis without any warranties, either express or implied.
  • We do not warrant that our Website will be error-free, uninterrupted, or free from viruses or other harmful components.

2. Maximum Liability

  • To the fullest extent permitted by law, Just Cakes Studio shall not be liable for any direct, indirect, incidental, or consequential damages arising out of your use of our products or Website.
  • Our total liability for any claim shall not exceed the amount paid by you for the specific product or service giving rise to the claim.

Indemnification

You agree to indemnify and hold harmless Just Cakes Studio, its officers, employees, and affiliates from any claims, losses, damages, liabilities, and expenses (including legal fees) arising out of your use or misuse of our Website or Services, any breach of these Terms, or any violation of law by you.

Modifications to Terms and Conditions

We reserve the right to modify or replace these Terms and Conditions at any time. Any changes will be posted on this page with an updated date. Your continued use of our Website and Services following the posting of any changes constitutes acceptance of those changes.

Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Singapore. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Singapore.

Contact Us

If you have any questions about these Terms and Conditions or need further clarification, please contact us:
  • Phone (Chinese): +65 86119321
  • Phone (English): +65 87172583
  • Address: 689F Woodlands Drive 75, Singapore 736689
  • Instagram: @‌justcake.sg