Privacy Policy

Just Cakes Studio Privacy Policy

Your privacy is important to us. This Privacy Policy explains how Just Cakes Studio (hereafter referred to as “we,” “us,” or “our”) collects, uses, and safeguards your personal information when you visit our website or interact with our services. By using our website, you agree to the practices outlined in this policy.

Information We Collect

1. Personal Information

  • Name, email address, phone number, and shipping/billing addresses when you place an order or fill out our contact form.
  • Payment details to process orders (handled via secure, third-party payment gateways).

2. Non-Personal Information

  • Browsing actions, referring pages, time spent on the site, and other analytics data.
  • Cookies and similar technologies to enhance user experience and gather usage statistics.

3. Cookies

  • We use cookies to remember your preferences, process your orders, and compile aggregate data about site traffic and interactions. You can choose to disable cookies through your browser settings, but some features may not function properly without them.

How We Use Your Information

  • Order Processing: To process and fulfill your orders, including delivery details and payment confirmations.
  • Customer Service: To respond to your inquiries, provide support, or send important updates related to your purchase.
  • Marketing & Promotions: To send newsletters or promotional materials, where you have opted in. You can unsubscribe at any time by following the link in our emails.
  • Site Improvements: To understand how our website is used and to improve the user experience based on analytics and feedback.

How We Protect Your Information

  • We use industry-standard security measures (such as SSL encryption) to safeguard your personal data during transmission and storage.
  • Access to personal information is restricted to authorized personnel who are required to keep your information confidential.

Disclosure of Your Information

We do not sell, trade, or otherwise transfer your personally identifiable information to external parties, except in the following situations:
  • Service Providers: We may share data with trusted third parties who assist us in operating our website, conducting our business, or servicing you, under strict confidentiality agreements.
  • Legal Compliance: If required by law or to protect our rights, property, or safety.

Disclosure of Your Information

We do not sell, trade, or otherwise transfer your personally identifiable information to external parties, except in the following situations:
  • Service Providers: We may share data with trusted third parties who assist us in operating our website, conducting our business, or servicing you, under strict confidentiality agreements.
  • Legal Compliance: If required by law or to protect our rights, property, or safety.

Third-Party Links

Our website may include links to third-party websites, plugins, or services. We do not control these external sites and are not responsible for their content or privacy practices. We encourage you to review their privacy policies before submitting any personal information.

Your Rights & Choices

  • Access & Correction: You can request access to or correction of your personal data at any time.
  • Deletion: You may request the deletion of your personal data, subject to legal or contractual retention requirements.
  • Opt-Out: If you have subscribed to our marketing emails, you can opt out at any time by clicking the “unsubscribe” link in any email communication.

Retention of Information

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
  • Phone (Chinese): +65 86119321
  • Phone (English): +65 87172583
  • Address: 689F Woodlands Drive 75, Singapore 736689
  • Instagram: @‌justcake.sg